FAQs

We offer motorcycle and scooter parts and accessories, including maintenance items, lighting, mirrors, luggage, phone mounts, covers, tools and riding gear such as gloves and helmets.

Check the fitment details on each product page. If you are not sure, email us your bike's make, model and year before ordering and our mechanics will confirm the right part for you.

Yes. If you are near Charlotte, NC, you can bring your bike to our shop at 8108 Newell Farm Rd. Call (646) 402-2019 to book a time. Installation is quoted separately.

Orders are processed within 1–3 business days. Standard delivery within the United States usually takes 3–7 business days, and shipping is free on all U.S. orders.

You can return unused, uninstalled parts in their original packaging within 30 days of delivery. Contact us first and we will guide you through the return. See our Refund Policy for full details.

Call us at (646) 402-2019 or email support@juliongarage.shop. Our shop is at 8108 Newell Farm Rd, Charlotte, NC 28213. We reply to all messages within one business day.

We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay and Google Pay. All payments are processed securely.

Take photos of the package and the item and contact us within 48 hours of delivery at support@juliongarage.shop. We will send a replacement or issue a refund at no extra cost.

Yes, as long as your order has not shipped yet. Contact us as soon as possible by phone or email and we will update or cancel it for you.

At the moment we only ship within the United States.